Information We Collect
We collect information to provide and improve our drone and AI analytics services. The types of information we collect include:
Personal Information
When you create an account or contact us, we may collect:
- Name and contact details (email, phone number)
- Company name and job title
- Billing and payment information
- Account credentials
Platform Usage Data
When you use our platform, we automatically collect:
- Drone flight data and telemetry
- Images and video captured by connected devices
- AI-processed analytics and detection results
- Usage patterns and feature interactions
- Device information and IP addresses
Site Data
For construction and industrial monitoring services:
- Geographic coordinates and site boundaries
- Safety compliance data (PPE detection results)
- Progress tracking imagery and measurements
- Incident reports and alerts generated by our AI
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Providing drone monitoring and AI analytics services
- Processing and analyzing captured imagery
- Generating safety alerts and compliance reports
- Enabling real-time site monitoring dashboards
AI Processing
- Training and improving our machine learning models
- Performing object detection (PPE, hazards, equipment)
- Generating predictive analytics and insights
- Automating safety compliance monitoring
Communication
- Sending service updates and notifications
- Providing customer support
- Sharing product updates and new features
- Marketing communications (with your consent)
Legal and Compliance
- Complying with applicable laws and regulations
- Enforcing our terms of service
- Protecting our rights and the safety of users
Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
Service Providers
We work with trusted third parties who assist in operating our platform:
- Cloud hosting and storage providers
- Payment processors
- Analytics and monitoring services
- Customer support tools
Business Partners
With your consent, we may share data with:
- Drone hardware manufacturers for service integration
- Enterprise clients for project collaboration
- Insurance providers for risk assessment
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal process or government requests
- Protect the safety of our users or the public
- Prevent fraud or security threats
- Enforce our terms and policies
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement robust security measures to protect your information:
Technical Safeguards
- End-to-end encryption for data transmission (TLS 1.3)
- AES-256 encryption for stored data
- Multi-factor authentication (MFA) support
- Regular security audits and penetration testing
Access Controls
- Role-based access permissions
- Employee background checks and training
- Strict data access logging and monitoring
- Principle of least privilege enforcement
Infrastructure Security
- Secure cloud infrastructure with SOC 2 compliance
- Regular backups and disaster recovery procedures
- Network segmentation and firewall protection
- 24/7 security monitoring and incident response
Note: While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.
Your Rights and Choices
You have control over your personal information. Your rights include:
Access and Portability
- Request a copy of your personal data
- Export your data in a machine-readable format
- Review all information we hold about you
Correction and Deletion
- Update or correct inaccurate information
- Request deletion of your personal data
- Close your account at any time
Opt-Out Options
- Unsubscribe from marketing communications
- Disable non-essential cookies
- Opt out of AI training data usage
GDPR Rights (EU Users)
If you are in the European Economic Area, you additionally have the right to:
- Object to processing of your personal data
- Restrict processing in certain circumstances
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at privacy@fitech.sa
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
Active Accounts
- Account data: Retained while your account is active
- Drone imagery: Configurable retention (30 days to 5 years)
- Analytics reports: Retained for the duration of your subscription
After Account Closure
- Personal data: Deleted within 90 days
- Anonymized analytics: May be retained for research
- Legal records: Retained as required by law (typically 7 years)
Backup and Recovery
Backups are retained for disaster recovery purposes and are encrypted. Deleted data may persist in backups for up to 30 days before permanent removal.
International Data Transfers
Future Intelligence Tech is headquartered in the Kingdom of Saudi Arabia. Your data may be processed in:
Processing Locations
- Saudi Arabia: Primary data processing and storage
- United Arab Emirates: Regional backup and redundancy
- European Union: For EU customer data (GDPR compliance)
Transfer Safeguards
When transferring data internationally, we ensure protection through:
- Standard contractual clauses approved by regulators
- Data processing agreements with all vendors
- Compliance with Saudi PDPL (Personal Data Protection Law)
- Adherence to international data protection standards
Saudi Arabia Compliance
We comply with Saudi Arabia's Personal Data Protection Law (PDPL) and the regulations issued by the Saudi Data and Artificial Intelligence Authority (SDAIA).
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Notification of Changes
- Material changes will be communicated via email
- Updated policy will be posted on this page
- Last updated date will be revised accordingly
Your Continued Use
By continuing to use our services after changes become effective, you acknowledge and accept the updated Privacy Policy. We encourage you to review this page periodically.
Previous Versions
You may request previous versions of this policy by contacting our privacy team.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
privacy@fitech.saOffice Address
Future Intelligence Tech
Riyadh, Kingdom of Saudi Arabia
Website
fitech.saWe aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate "URGENT" in your email subject line.