01

Information We Collect

We collect information to provide and improve our drone and AI analytics services. The types of information we collect include:

Personal Information

When you create an account or contact us, we may collect:

  • Name and contact details (email, phone number)
  • Company name and job title
  • Billing and payment information
  • Account credentials

Platform Usage Data

When you use our platform, we automatically collect:

  • Drone flight data and telemetry
  • Images and video captured by connected devices
  • AI-processed analytics and detection results
  • Usage patterns and feature interactions
  • Device information and IP addresses

Site Data

For construction and industrial monitoring services:

  • Geographic coordinates and site boundaries
  • Safety compliance data (PPE detection results)
  • Progress tracking imagery and measurements
  • Incident reports and alerts generated by our AI
02

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Providing drone monitoring and AI analytics services
  • Processing and analyzing captured imagery
  • Generating safety alerts and compliance reports
  • Enabling real-time site monitoring dashboards

AI Processing

  • Training and improving our machine learning models
  • Performing object detection (PPE, hazards, equipment)
  • Generating predictive analytics and insights
  • Automating safety compliance monitoring

Communication

  • Sending service updates and notifications
  • Providing customer support
  • Sharing product updates and new features
  • Marketing communications (with your consent)

Legal and Compliance

  • Complying with applicable laws and regulations
  • Enforcing our terms of service
  • Protecting our rights and the safety of users
03

Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

Service Providers

We work with trusted third parties who assist in operating our platform:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics and monitoring services
  • Customer support tools

Business Partners

With your consent, we may share data with:

  • Drone hardware manufacturers for service integration
  • Enterprise clients for project collaboration
  • Insurance providers for risk assessment

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process or government requests
  • Protect the safety of our users or the public
  • Prevent fraud or security threats
  • Enforce our terms and policies

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

04

Data Security

We implement robust security measures to protect your information:

Technical Safeguards

  • End-to-end encryption for data transmission (TLS 1.3)
  • AES-256 encryption for stored data
  • Multi-factor authentication (MFA) support
  • Regular security audits and penetration testing

Access Controls

  • Role-based access permissions
  • Employee background checks and training
  • Strict data access logging and monitoring
  • Principle of least privilege enforcement

Infrastructure Security

  • Secure cloud infrastructure with SOC 2 compliance
  • Regular backups and disaster recovery procedures
  • Network segmentation and firewall protection
  • 24/7 security monitoring and incident response

Note: While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

05

Your Rights and Choices

You have control over your personal information. Your rights include:

Access and Portability

  • Request a copy of your personal data
  • Export your data in a machine-readable format
  • Review all information we hold about you

Correction and Deletion

  • Update or correct inaccurate information
  • Request deletion of your personal data
  • Close your account at any time

Opt-Out Options

  • Unsubscribe from marketing communications
  • Disable non-essential cookies
  • Opt out of AI training data usage

GDPR Rights (EU Users)

If you are in the European Economic Area, you additionally have the right to:

  • Object to processing of your personal data
  • Restrict processing in certain circumstances
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at privacy@fitech.sa

06

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for the platform to function properly:

  • Authentication and session management
  • Security and fraud prevention
  • User preferences and settings

Analytics Cookies

Help us understand how you use our services:

  • Usage patterns and feature adoption
  • Performance monitoring
  • Error tracking and debugging

Marketing Cookies

Used with your consent for:

  • Personalized advertising
  • Campaign effectiveness measurement
  • Social media integration

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality.

07

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Active Accounts

  • Account data: Retained while your account is active
  • Drone imagery: Configurable retention (30 days to 5 years)
  • Analytics reports: Retained for the duration of your subscription

After Account Closure

  • Personal data: Deleted within 90 days
  • Anonymized analytics: May be retained for research
  • Legal records: Retained as required by law (typically 7 years)

Backup and Recovery

Backups are retained for disaster recovery purposes and are encrypted. Deleted data may persist in backups for up to 30 days before permanent removal.

08

International Data Transfers

Future Intelligence Tech is headquartered in the Kingdom of Saudi Arabia. Your data may be processed in:

Processing Locations

  • Saudi Arabia: Primary data processing and storage
  • United Arab Emirates: Regional backup and redundancy
  • European Union: For EU customer data (GDPR compliance)

Transfer Safeguards

When transferring data internationally, we ensure protection through:

  • Standard contractual clauses approved by regulators
  • Data processing agreements with all vendors
  • Compliance with Saudi PDPL (Personal Data Protection Law)
  • Adherence to international data protection standards

Saudi Arabia Compliance

We comply with Saudi Arabia's Personal Data Protection Law (PDPL) and the regulations issued by the Saudi Data and Artificial Intelligence Authority (SDAIA).

09

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Notification of Changes

  • Material changes will be communicated via email
  • Updated policy will be posted on this page
  • Last updated date will be revised accordingly

Your Continued Use

By continuing to use our services after changes become effective, you acknowledge and accept the updated Privacy Policy. We encourage you to review this page periodically.

Previous Versions

You may request previous versions of this policy by contacting our privacy team.

10

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Inquiries

privacy@fitech.sa

Office Address

Future Intelligence Tech
Riyadh, Kingdom of Saudi Arabia

Website

fitech.sa

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate "URGENT" in your email subject line.